Privacy Policy
This Privacy Policy explains how Moksh Naturals (“Company”, “we”, “us”, or “our”) collects, uses, and protects personal information in relation to the services provided through our website.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not provide your personal information.
This Privacy Policy forms an integral part of our Terms & Conditions, available on the Moksh Naturals website. Any capitalized terms not defined here shall have the meaning assigned to them in the Terms & Conditions.
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. Your information will be used only for the purposes outlined in this policy.
We may update this Privacy Policy from time to time. While we may notify you of significant changes, we encourage you to review this page periodically to stay informed about how we protect your information.
What Constitutes Personal Information?
“Personal Information” means any information that identifies or can reasonably identify an individual, either directly or indirectly, alone or in combination with other information held by the Company.
This may include, but is not limited to:
- Account credentials, such as passwords
- Health-related information voluntarily shared by the user
- Medical records or history, where applicable
- Information received by the Company under a lawful contract or business relationship
- Visitor and account details provided during registration or through use of the website
- Communication and call records related to customer support or service interactions
What Information Do We Collect?
We may collect, store, and use the following types of Personal Information to provide and improve our services:
Information You Provide
- Details shared while browsing or using our website
- Information related to orders, transactions, or interactions made through the website
- Information provided during account registration
- Information submitted through forms, enquiries, or other website interfaces
- Health-related information or questions voluntarily shared by you on the website
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and device information
- Approximate location
- Pages visited, time spent, and browsing activity
This information helps us manage the website, improve performance and usability, and enhance your overall experience.
Using Your Personal Information
All information shared with Moksh Naturals while using our website or services, including Personal Information, is provided voluntarily by you.
By registering on our website or placing an order, you consent to receive transactional, service-related, and promotional communications from Moksh Naturals via email, SMS, WhatsApp, or other notification channels. You may opt out of promotional communications at any time.
How We Use Your Information
We may use your Personal Information to:
- Process orders and provide customer support
- Improve our products, services, and website experience
- Share updates, offers, and relevant marketing communications
- Ensure website security, prevent fraud, and resolve technical issues
Sharing of Information
We may engage trusted third-party service providers to process information on our behalf, strictly as per our instructions and in compliance with this Privacy Policy.
Your information may also be disclosed where reasonably necessary:
- To comply with applicable laws, regulations, or legal requests
- To protect the rights, safety, or property of users, the public, or Moksh Naturals
- To prevent fraud, security breaches, or technical issues
In the event of a merger, acquisition, restructuring, or similar business transaction, your information may be transferred as part of that process, subject to continued protection under this Privacy Policy.
We may share aggregated or non-personally identifiable data (such as product popularity or browsing trends) with partners for analytical or business insights. This data does not identify individual users.
Data Accuracy & Updates
You may request to review, update, correct, or delete your Personal Information by contacting our customer support. For record-keeping and legal purposes, we may retain previous versions of information where required.
Cookies & Advertising
Our website may use temporary cookies for technical administration, analytics, and service optimization. Cookies do not store personally identifiable information.
We may allow third-party partners to serve advertisements based on general, non-identifiable user trends. Personal Information is not used to personally identify or target individuals for advertising
Third-Party Websites
Our website may contain links to external websites. Moksh Naturals does not control or take responsibility for the privacy practices or content of such third-party sites. Users are encouraged to review the privacy policies of those websites separately.
Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect Personal Information from minors. If such information is identified, we will take reasonable steps to remove or restrict its use.
Government & Legal Disclosure
Moksh Naturals will not disclose Personal Information to government authorities unless required by law, judicial order, or when deemed necessary to protect legal rights, prevent harm, or address fraud.
